Responsibilities:
- Customer discovery – Understand customers and their needs that you may be able to satisfy
- Customer validation – You have a product that will satisfy your customer’s needs
- Company creation – You determine whether your product will satisfy all the customers needs
- Run & consolidate regular and ad-hoc data from analytics tools and internal database
- Analyze web site behavior using web analytics tools to determine areas of site improvements
- Monitor & analyze media campaign performance and provide strategic insights and campaign recommendation for optimization
- Establish and manage relationships with customers
- Support customers in the on-boarding process
- Conduct customer discovery activities with potential/new/existing clients and customers
- Communications with clients and customers
- Generating leads and following up with education centre clients
- Design and implement business strategies, plans and procedures
- Set comprehensive goals for performance and growth
- Identify business opportunities, structure proposals and close deals
- Be exposed to the art of maintaining fruitful relationships with clients
- Be entrusted to find new businesses, deal with assigned prospects and given accounts to manage
Requirements:
- Understand Lean Startup methodology
- Able to write and speak confidently in English
- Able to learn and adapt fast
- Strong quantitative & research skills, with high sense of logical thinking
- Ability to demonstrate data collecting, segmentation techniques, analyzing, and interpretation capabilities
- Experienced with web site analytic tools
- Excellent oral communication, negotiation and interpersonal skills
- Patience, persuasive and possess great listening skills
- Excellent command of English, Proficiency in Mandarin is a bonus.
- Possess basic computer skills and excel
- Customer orientated with a meticulous and orderly approach to work
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